Privacy Policy - Alhouly Fishing Charter

Privacy Policy – Alhouly Fishing Charter Oman

Last Updated: October 2025

Welcome to Alhouly Fishing Charter (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://alhoulyfishinglodge.com or use our services, including our fishing trips, diving tours, and lodge bookings in Oman.

1. Information We Collect

We collect personal and non-personal information to provide you with the best possible experience. The information we collect includes:

A. Personal Information

Full name
Email address
Phone number
Booking details (trip dates, number of guests, special requests)
Payment and billing information (processed securely through third-party gateways)

B. Non-Personal Information

Browser type and version
Device information
IP address and location (approximate)
Pages visited, time spent, and referring websites (via analytics tools like Google Analytics)

2. How We Use Your Information

We use the collected data for the following purposes:

To process and confirm bookings or reservations
To communicate with you regarding your trip or inquiries
To improve our website, services, and user experience
To send occasional updates, promotions, or offers (you can unsubscribe anytime)
To ensure safety, compliance, and fraud prevention

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and settings
Analyze traffic and improve website performance
Track conversions and ad performance (via Google Analytics and Google Ads)

You can disable cookies in your browser settings at any time.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share data only with:

Service providers (e.g., payment processors, hosting partners, booking systems)
Legal authorities, if required to comply with law or protect our business

All third-party partners are bound by confidentiality and data protection agreements.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure.
Our site uses SSL encryption and secure data storage practices.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

6. International Data Transfers

As we serve guests from Europe, the USA, and the Middle East, your data may be transferred outside your country for processing (e.g., to servers located in the Gulf region or Europe).
We ensure such transfers comply with applicable privacy laws.

7. Your Rights

Depending on your country, you may have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
File a complaint with your local data protection authority

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are intended for adults (18+) who book fishing or diving experiences.
We do not knowingly collect data from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Alhouly Fishing Charter
Ash Shuwaymiyah, P.O. Box 76, Postal Code 327, Sultanate of Oman
📧 alhouly_fishing@hotmail.com
📞 +968 98041326 | +965 99799018
🌐 https://alhoulyfishinglodge.com